Resident Services

Pay Rent Online Using Paypal

For your convenience, we now accept rent payments through PayPal.   Here are some of the great benefits you'll enjoy: It's completely secure. No checks to write. Avoid late fees.* It's free** Nothing to mail or drop off at the office.     Instructions To...
+

Service Requests

For service requests that are urgent, please call our 24-hour service number: If you are unsure if your issue is considered urgent, please refer to our Guidelines for Service Requests below.   Routine Service For routine service work in your apartment or community, please send an email to...
+

"I have very much enjoyed being your tenant this past year.  Your professionalism and responsiveness have made this one of the best renting experiences I have had in the last ten years."

- Staci

"I have had a wonderful experience renting from Platinum Apartments. They are professional, organized, and very responsive to all questions and input. They handle all maintenance requests in a very timely fashion, and are dedicated to maintaining the apartments in the best condition possible. The renovations are beautiful and it is a joy to walk into my home at the end of the day. Platinum Apartments is a high-quality company and I would recommend them to anyone living in the Baltimore area." 

- Sherri